Terms of service

Last Updated: March 18, 2026

Welcome to RESHOA. We believe HOA management should be transparent, efficient, and—above all—professional. By accessing our website or using our management portal, you agree to the following terms. We’ve kept the "legalese" to a minimum because we know you have better things to do, like actually enjoying your neighborhood.

1. Our Services

RESHOA provides professional community association management. Our goal is to move your Board from "passive management" to "operational rigor." Our services include:

  • Financial Management: Real-time dashboards, zero-based budgeting, and automated dues collection.
  • Covenant Enforcement: Acting as the impartial buffer to maintain property values without the neighbor-to-neighbor friction.
  • Maintenance & Operations: Vendor oversight, site inspections, and 24/7 emergency response.
  • Board Support: "Meeting Martial Arts" protocol, 48-hour board packets, and state compliance filings.

2. The RESHOA Portal & Data

When you use our real-time financial portal, you agree to provide accurate information.

  • Transparency: We provide 24/7 visibility into bank balances and invoices.
  • Security: You are responsible for maintaining the confidentiality of your login credentials. If you suspect a breach, tell us immediately.
  • Ownership: You own your community's data. We own the systems, software, and "Meeting Martial Arts" protocols used to manage it.

3. Fees and "No Surprises" Policy

We believe in a flat monthly rate.

  • No Nickel-and-Diming: We do not charge hidden fees for printing, envelopes, or standard phone calls.
  • Payment: Assessments collected from homeowners via ACH or card are processed through secure, third-party encrypted channels.
  • Proposals: A custom proposal generated on our site is an estimate based on the data provided and does not constitute a binding management contract until signed by both parties.

4. Roles and Responsibilities

The RESHOA Buffer: We act as the agent for the Association. While we provide the "boots on the ground" and administrative expertise, the Board of Directors remains the ultimate legal decision-making body for the HOA.

  • Communication: We promise not to "ghost" you. We expect the Board to provide us with the necessary authorizations to act on the community's behalf effectively.
  • Professional Advice: RESHOA provides management expertise. We are not attorneys or CPAs. While we coordinate with your association’s legal counsel and tax professionals, our guidance should not be construed as legal or tax advice.

5. The "No-Headache" Transition

If you are transitioning to RESHOA from another firm:

  • You authorize us to act as your representative in retrieving files, keys, and bank records from your prior manager.
  • We aim for a "sign the paper and walk away" experience, but you agree to cooperate with the necessary identity verifications required by banking institutions during the transfer.

6. Limitation of Liability

We work hard to protect your property values, but RESHOA is not liable for pre-existing maintenance issues, historical accounting errors from previous management, or decisions made by the Board that go against our professional recommendations.

7. Governing Law

RESHOA is a local team. These terms are governed by the laws of the State of Colorado. Any disputes will be handled in the courts serving the Front Range (Centennial, Littleton, and surrounding areas).

8. Changes to These Terms

We might update these terms as we grow or as Colorado HOA statutes change. If we make big changes, we’ll post a notice on the portal. Your continued use of the site means you’re cool with the updates.